1.These terms, and when a signed agreement replaces them
These terms apply when you buy or use Reveal through this website. They are between you (or the business you are buying for) and Reveal AI LLC, a California limited liability company.
If you signed a separate written agreement with us, that agreement controls wherever it differs from this page.
Reveal is sold to businesses, for business use. It is not a consumer product.
2.What we provide
Software tools you add to your website, automations that run on our systems, and services our team performs for you. Each tool lists what it does and what it costs before you buy. Some are live within minutes of purchase; others are built for you and show a first version within the time stated at checkout.
We improve and change the tools over time. We will not remove a capability you are paying for without telling you first.
3.Your account and your site
You are responsible for keeping your login details private and for what happens under your account. You confirm that you own the website you connect, or that you are allowed to act for the business that does.
You are responsible for your own content, for the claims you make in it, and for the laws that apply to your business.
4.What you pay
Every tool has a one-time setup price and a monthly price, shown before checkout. The monthly covers hosting, AI usage, support, and product updates for the tools you own. Monthly plans continue until you cancel and renew automatically at the stated price.
You can cancel any time and the cancellation takes effect at the end of the period you have already paid for. We do not lock you into a term.
If a payment fails we will tell you and try again. If it stays unpaid for 14 days we may pause the tools until it clears. We will not delete your data during a pause.
5.Refunds
Setup fees are non-refundable. Work begins the moment your payment arrives: instant tools start provisioning within minutes, and team-built pieces enter the build queue the same day. The setup fee pays for that work, and the work starts immediately.
Monthly fees already charged are not refunded.
6.Who owns what
Yours. Your business content, your logo and brand, your domain, your customer data, and the leads our tools capture for you. All of it stays yours. Once you have paid in full for a build, the finished site or asset we made specifically for you is yours too. If you leave, you can take your data with you and we will help you export it.
Ours. The Reveal platform itself: our software, the widget and automation framework, our AI prompts and systems, our templates and reusable components, and everything we build that is not specific to your business. You get the right to use it for as long as you are a customer. We keep the right to build similar things for other businesses, which is the only way any of this stays affordable.
You give us permission to use your business name and logo to identify you as a customer. Tell us no and we will stop.
7.The AI assistant, and its limits
Our chat tools are automated software. They generate answers from your website content and from what you tell them. They are useful and they are not perfect: AI can be wrong, can misread a question, and can produce an answer you would not have given.
The assistant speaks on your behalf to your customers, and you decide what it is allowed to say. Review the content you give it, keep your pricing and availability accurate, and check the conversations. We build the assistant to avoid quoting prices, dates, or availability that you have not published, but you remain responsible for what your business communicates to your customers.
If you use Reveal in a field with its own rules, such as health, legal, financial, or regulated services, meeting those rules is your responsibility.
8.What we do not promise
We do not guarantee results. We do not promise a number of leads, a conversion rate, a search ranking, an amount of revenue, or any other business outcome. Any figures in our marketing, demos, or examples are illustrations of how a tool works, not a forecast of what you will earn. Results depend on your market, your pricing, your offer, and your follow-up, none of which we control.
The service is provided as is. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise the service will be uninterrupted or error-free.
9.Acceptable use
You agree not to use Reveal to:
- send messages to people who have not agreed to hear from you
- publish false, misleading, or deceptive claims, including fake reviews
- break the law, infringe someone’s rights, or harass anyone
- attempt to breach, overload, or reverse engineer the platform
- resell or white-label the platform without our written agreement
We may suspend an account that is doing any of the above, and we will tell you why.
10.Other companies’ services
Reveal runs on providers including Anthropic, Supabase, Vercel, Stripe, and Resend, and connects to platforms you may use such as Shopify, WordPress, and Google. We are not responsible for their outages, changes, or decisions, though we will work around them where we can.
11.Limits on our responsibility
Our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim arose.
We are not responsible for indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, lost data, or business interruption, even if we were told they were possible.
These limits do not apply to fraud, willful injury, or violation of law, which California law does not permit anyone to contract out of, or to anything else the law does not allow us to limit. Nothing here is meant to waive any right you cannot legally waive.
12.Covering each other
You will cover us against claims arising from your content, your business, your customers, your use of the tools in a way these terms prohibit, or your legal obligations in a regulated field.
We will cover you against a claim that the Reveal platform itself infringes someone else’s intellectual property rights.
13.Ending the relationship
You can cancel at any time. We can end an account for non-payment or for a breach of section 9, after telling you.
When it ends, the tools stop running on your site and you keep your data. Ask within 30 days and we will send you an export. Anything you already owe stays owed, and sections 6, 8, 11, 12, and 14 survive.
14.Governing law and disputes
California law governs these terms, without regard to conflict-of-laws rules. Any dispute goes to the state or federal courts serving Ventura County, California, and we both agree those courts have jurisdiction.
Before filing anything, email us. Nearly everything is faster to fix than to litigate.
15.The rest
If a provision is unenforceable, the rest stays in force. Not enforcing something once does not waive it. You may not transfer these terms without our consent; we may transfer them to a successor of our business.
If we change these terms we will update the effective date, and for material changes we will notify current customers before they take effect.
16.Text messaging
If your plan includes texting, the messages go out under your business name, on a carrier registration filed in your name. You are the sender. That means the consent has to be yours to rely on, and the rules below are not ours, they are the carriers’ and the law’s.
- We only text a number that was given to you with the opt-in box ticked. Numbers from a purchased list, a scraped directory, or a business card cannot be texted through Reveal, and we have no way to switch that off for you.
- A STOP reply stops every automated text from you to that number, not just the one type they replied to. We enforce that, and it cannot be overridden.
- We hold sending to daytime hours in the recipient’s own timezone, and to a daily ceiling on your account.
- Texting cannot be switched on until the carrier registration is approved. That takes days, not minutes, and it needs your legal business name and tax ID to match your filings exactly.
Message and data rates may apply to your recipients. Message frequency varies with what you send. Sending texts to people who did not agree to hear from you carries penalties per message under federal and state law, which is why the checks above are built in rather than left to a setting.
17.Contact
Reveal AI LLC
1773 Royal Saint George Dr
Westlake Village, CA 91362
support@revealai.live
See also our Privacy Policy.